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 Insurance Information and Practice Policies

In-Network with the following insurance companies:

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Anthem and Blue Cross Blue Shield

Anthem Healthkeepers

Anthem Healthkeepers Plus (Medicaid)

Aetna

Cigna/Evernorth

United Health Care including Optum and UMR

United Health Care Family Plan (Medicaid)

Sentara

Sentara Family Plan (Medicaid)

Lyra

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Proud to partner with Richmond VA Medical Center as part of the VA Community Care Network, providing community-based therapeutic services to our military Veterans.

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Payment

Cash, check and most major credit cards accepted for payment.

 

Payment is due at the time of services. 

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Cancellation Policy

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If you do not show up for your scheduled therapy appointment, and you have not provided us at least 24 hours' notice, you will be required to pay a $95 reservation fee.

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Good Faith Estimate

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Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

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You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

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Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance (self-pay or Out of Network) an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

  • For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

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